Hello! My name is Jacob and I am a third-year student at The University of Cincinnati. I am pursuing a Bachelor’s Degree in Information Technology from the College of Education, Criminal Justice, & Human Services. I am excited to further my education in a field that allows me to integrate people and technology.
August 2016 - Present
• Lead research and implementation of bandwidth trafficking on company wide network to prioritize corporate traffic over lower prioritized networks. • Created and managed network changes using a standardized change advisory board process. • Datacenter planning, maintaining and troubleshooting network related equipment. • Configured, deployed and upgraded Cisco switches, Adaptive Security Appliance firewalls, VOIP phones and Wireless LAN Controllers. • Communication experience with Cisco’s Technical Assistance Center (TAC) • Designed and deployed Network Operations Center Wall within environment. • Monitor day to day operations of network and incident requests
May 2016 - August 2016
• Daily management and troubleshooting issues within a Windows environment using Active Directory, Office 365 and Exchange 2016 • Developed PowerShell scripts to complete tasks and improve productivity • Communicated with project management throughout the creation, implementation and delivery of windows related projects
May 2014 - Present
May 2015 - August 2015
Roles include configuring, deploying and analyzing Cisco switches and phones, general monitoring of LAN devices and general technical support for switches, routers, firewalls and other devices.
October 2014 - May 2016
Work at helpdesk to provide support to students, faculty members and professors with personal and university owned technology.
January 2000 - December 2006
Worked directly with teachers administrators and students with technology related issues. Some responsibilities include managing the helpdesk ticketing system, reimaging systems, help manage the school’s network and developing websites for departments and organizations.
August 2014 - Present
Information Technology, Networking and Cybersecurity Track
3.53 GPA Treasurer of Information Technology Student Association at UC Oversees and presents all related budgets and fees needed to make ITSA a successful club on campus and around the Cincinnati area. Active Member of Alpha Lambda Delta National Honor Society Volunteer experiences for students with a 3.5 GPA of higher.
August 2010 - August 2014
Vice President of Key Club
Key Club is a group of students that work with Kiwanis International to help provide volunteer opportunities for high school students. Helped organize a group of students to help clean up high school and organized trips to local animal shelters
Here are a few of my technical skills that I've gainned from experience over the years.